Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 258,836 ratings
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Problems in the last 24 hours in Old Orchard Beach, Maine
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Old Orchard Beach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 23: Problems at Spectrum
Spectrum is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (62%)
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Wi-fi (14%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Old Orchard Beach, York County, Maine
The most recent Spectrum outage reports came from the following cities:Scarborough, Portland, Saco, Kennebunk, Westbrook, South Portland, Biddeford, Old Orchard Beach, Buxton, Hollis Center, Cape Elizabeth, Gorham and Kennebunkport.
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| City | Problem Type | Report Time |
|---|---|---|
 Scarborough | TV | |
| Portland | TV | |
| Saco | TV | |
| Kennebunk | Internet | |
| Westbrook | Internet | |
| Saco | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Old Orchard Beach, Maine
Latest outage, problems and issue reports in Old Orchard Beach and nearby locations:
- Brent Danley 🛩🧬🔭🔬🚀🌎🥃🎾❤️ (@brentdanley) reported fromSaco, Maine
@bobbbyg @Ask_Spectrum It’s down. I got a huge red banner when I logged in to my account. The app was useless.
- Kings Floyd (@kings_floyd) reported fromCape Elizabeth, Maine
Things I tried accepting today:-Maine does not have COVID priority for #DisCo #Vaccine-@GetSpectrum cable is not working, and they keep telling us it’s @NETGEAR (and Vice versa)Things I actually accepted today: 😑😐😑
- Jeffrey (@jeffreyremick) reported fromPortland, Maine
Spectrum outage in Portland ME? @Ask_Spectrum
- kathleen parr (@kathleenhussein) reported fromPortland, Maine
It’s the first Monday of April and @Ask_Spectrum picked a fine time to blow the cable in Maine. And internet. “Service expected to be restored by 10 pm.” Tip-off is at 9:20, bozos.
- Dan Koeppel (@soulbarn) reported fromPortland, Maine
I’ll never buy a #cordcutter TV service if I have to call customer service in order to cancel. That means you, @GetSpectrum @Ask_Spectrum.
- Daryl Heme⭕️n (@darylhemeon) reported fromCape Elizabeth, Maine
@Ask_Spectrum is there an outage in Portland ME right now?
- Daryl Heme⭕️n (@darylhemeon) reported fromCape Elizabeth, Maine
@zeldybear @Ask_Spectrum FWIW I would get a drop everyday mid-morning and sometimes at night streaming on weekends “Spectrum is the worst!!!” Shaking my angry fist...I switched routers to a mesh system about a year ago and have only had outages when major storms knocked out power!
- chris carleton (@chriscarleton) reported fromPortland, Maine
Yo @Ask_Spectrum, our internet is down at our biz in Portland, what's going on?
- chris carleton (@chriscarleton) reported fromPortland, Maine
@Ask_Spectrum That is a terrible policy and I don't buy what you're selling. I just paid for installation costs for another location and it was $60. Care to explain why you are consistently putting out offers that are 20-30% less than what existing customers pay?
- Anthony Jackson (@ajackson_34) reported fromPortland, Maine
@Ask_Spectrum Uh, Spectrum, my internet is down. There appears to be an “outage”. Are your teams working to “resolve this”?
- Dan Koeppel (@soulbarn) reported fromPortland, Maine
I am canceling all my subscriptions to any subscription that requires me to call to cancel that subscription. @BostonGlobe @SIRIUSXM @Ask_Spectrum (SpectrumTV.)
- Danielle St.Pierre (@DaniStPierre) reported fromPortland, Maine
@Ask_Spectrum Again since 11am I have had intermittent service in Portland, Me. I've already called and have an appointment on Saturday. But that doesn't help me for todayI am beyond frustrated! My download speeds have been great to slow, my upload has been incredibly slow to 0.
- Leanne Calder (@LeanneCalderLib) reported fromPortland, Maine
@Ask_Spectrum is there an outage in Portland Maine right now? Power back and have rebooted both cable and internet and nothing’s working!!
- Leanne Calder (@LeanneCalderLib) reported fromPortland, Maine
@Ask_Spectrum internet not working for over an hour have rebooted modem twice now called spectrum hold time is 45 minutes? Portland Maine issue or just me??
- ThePowerInFood (@ThePowerInFood1) reported fromKennebunk Landing, Maine
@GetSpectrum Thank you Kayla for outstanding customer service on the phone setting up my equipment.
- chris carleton (@chriscarleton) reported fromPortland, Maine
@Ask_Spectrum 20 to 30% less equates to a MUCH larger savings than a $60 installation charge. Do you seriously expect me to believe that? Your customers are not stupid, don't treat them as such.
- Josh Bernoff (@jbernoff) reported fromSouth Portland Gardens, Maine
So I'm signing up for new service at the @GetSpectrum store, where hope goes to die.
- chris carleton (@chriscarleton) reported fromPortland, Maine
@DavidMPaye @Ask_Spectrum Yeah I don't get why they do it like that. The official word is there is an interruption in service with no restoration estimate. Great.
- Paul M Jacobs (@PaulMJacobs) reported fromSouth Portland Gardens, Maine
@Ask_Spectrum is there an outage in zip code 03845? Trying to help my 92 yo mom. Your web site is awful.
- Chris Costa (@ChrisCostaTV) reported fromPortland, Maine
Anyone else having @Ask_Spectrum issues? My app on my smart TV won’t load, and when I try to open the @GetSpectrum app, I get the spinning wheel of death and that doesn’t load either.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Kelsey Leigh (@kprosko11) reported
@GetSpectrum Had to disconnect my service but they are STILL charging me the entire month even though I do NOT have service. How is this not fraudulent? Service shuts off immediately….bill has not been charged only “generated”. Talk about terrible customer service
- Dylan Lord (@Some_Guy_Dylan) reported
@Ask_Spectrum second day of class and can’t even access my work because spectrum is down again.
- Rohan Sharma (@techie150) reported
@Ask_Spectrum Having issues with @FrontierCorp
- TeaTimeHammer (@scenic_teapot) reported
@Ask_Spectrum no, because I already called customer service earlier today. they told me all that they could and that a text would be sent went the issue was resolved. guess its not resolved.
- Nick (@Kuhkashi_) reported
@Ask_Spectrum Is trash man...I can't.Pay for a Gig net, an only getting 94 down an 1 up.Trash.
- John Smorgle (@johnsmorgle) reported
@GetSpectrum could not be a worse service. Second internet outage in two days.
- Keg Kaneki requiem64 (@KeegsEast) reported
I am so ready to be done with @GetSpectrum if I can give anybody advice, get your internet elsewhere. From the garbage customer service to the random increase in services is assanine. Cancelling tommorrow and can’t wait
- Shah Zeb (@ShahZebtalks) reported
@GetSpectrum your customer service sucks. People are not able to help with a small issue and keep getting transferred from one person to another . Currently been on call for an hour and all I need is just E sim for my new phone . Get your **** together
- Dear America... (@JustThisGal_eh) reported
@Ask_Spectrum I have service just fine - I just don’t understand why a screen labeled “emergency” would be BLANK!
- Jesse Hart (@jthart) reported
@Ask_Spectrum I received an email indicating my service speeds were increased, but speed tests have not indicated that to be the case. Rebooting the modem also changed nothing. I’m calling shenanigans. Thoughts?
